How It Works
Discover how psychological support works
Appointment Booking
Appointment booking for online video consultations is done through the website calendar.
First Session
The first session is a time to get to know each other, explore your request, and jointly define the framework for psychological support.
Personalized Follow-up
Subsequent sessions are tailored to your pace and needs. The frequency of consultations is agreed upon together and may evolve throughout the psychological support process.
Practical Information
Cancellation Policy
Any cancellation or modification must be made at least 24 hours in advance. In case of late cancellation (less than 24 hours) or no-show, the session may be charged.
Consultation format
Consultations take place online only via Google Meet. Please ensure a stable internet connection and a quiet, confidential space for the duration of the session. I am not part of Mon soutien psy.
Consent for consultation online
Consultations may be provided remotely by video via Google Meet. The confidentiality of our exchanges is respected in accordance with the ethical rules of the psychologist profession and applicable regulations (GDPR). By confirming your appointment, you acknowledge that you: - have been informed that the session will take place by video; - have a calm and confidential space for the duration of the session; - are aware of potential technical risks related to online communications (connection interruption, technical issues); - accept the confidentiality conditions and the practical arrangements for remote sessions. Confirming an appointment constitutes acceptance of these conditions.
Online Payment Methods
Online consultations are paid at the time of booking by credit card via Stripe to confirm the appointment. Once the payment is validated, a confirmation email is sent. An invoice can be provided upon request.
Teenagers
Teenager consultations are available from 12 years old. Written consent from at least one parent or legal guardian is required before starting the support.
Personal Data
Personal information collected during the appointment booking is treated confidentially and in accordance with current regulations (GDPR). Booking an appointment implies acceptance of the privacy policy.
Important Notice
Psychological consultations do not replace emergency medical or psychiatric care. In case of emergency, please contact emergency services (15) or 112.
Session Frequency
The frequency is generally weekly at the beginning, then can be adjusted according to your needs and progress.
Ready to Start?
The first step is often the hardest. I am here to support you.
Book My First Consultation